{"page":{"id":"01HRQ7ZTK18R0KEDK6ZQZV5W69","name":"Doozy","url":"https://status.doozy.live/","updated_at":"2026-05-27T23:25:02Z"},"incidents":[{"id":"01KSNTNGT2TS42XAYV19DF56QK","name":"Problems with Slack","status":"resolved","created_at":"2026-05-27T23:00:13Z","updated_at":"2026-05-27T23:25:02Z","resolved_at":"2026-05-27T23:25:02Z","impact":"minor","page_id":"01HRQ7ZTK18R0KEDK6ZQZV5W69","incident_updates":[{"id":"01KSNW2YSX4TSZJ2NGW9HXAKR2","body":"The Slack outage appears to be resolved. More info available at slack-status.com","created_at":"2026-05-27T23:25:02Z","display_at":"2026-05-27T23:25:02Z","incident_id":"01KSNTNGT2TS42XAYV19DF56QK","status":"resolved","updated_at":"2026-05-27T23:25:02Z"},{"id":"01KSNVH00TTTJN23P4K8W93096","body":"it looks like Slack is beginning to return to normal and response times have improved. ","created_at":"2026-05-27T23:15:14Z","display_at":"2026-05-27T23:15:14Z","incident_id":"01KSNTNGT2TS42XAYV19DF56QK","status":"monitoring","updated_at":"2026-05-27T23:15:14Z"},{"id":"01KSNTNGT2ZBATKV2TESHFNCEW","body":"We’re seeing some connectivity issues with Slack. There seems to be a global issue on their side with their platform, and we’re following closely. ","created_at":"2026-05-27T23:00:13Z","display_at":"2026-05-27T23:00:13Z","incident_id":"01KSNTNGT2TS42XAYV19DF56QK","status":"investigating","updated_at":"2026-05-27T23:00:13Z"}]},{"id":"01KRKEP69N0KJBEMZE9TQA0KA1","name":"Degraded Slack integration performance","status":"resolved","created_at":"2026-05-14T14:36:42Z","updated_at":"2026-05-14T15:36:30Z","resolved_at":"2026-05-14T15:36:30Z","impact":"minor","page_id":"01HRQ7ZTK18R0KEDK6ZQZV5W69","incident_updates":[{"id":"01KRKJ3PBKE4M5B2VENM9MMK3V","body":"Slack have confirmed this issue is now resolved https://slack-status.com/2026-05/fe557ca05fdb64fa\n","created_at":"2026-05-14T15:36:30Z","display_at":"2026-05-14T15:36:30Z","incident_id":"01KRKEP69N0KJBEMZE9TQA0KA1","status":"resolved","updated_at":"2026-05-14T15:36:30Z"},{"id":"01KRKG5G4MMP35JYRAE0ZQ2WJE","body":"We're seeing the Doozy Slack integration respond normally again, with fast response times. This follows Slack's progress on resolving the underlying incident. The Doozy web app remained unaffected throughout.\n\nWe're keeping a close eye on things to make sure performance stays stable, and will confirm once we consider the incident fully resolved. You can continue to track Slack's incident here: \u003chttps://slack-status.com/2026-05/fe557ca05fdb64fa\u003e","created_at":"2026-05-14T15:02:32Z","display_at":"2026-05-14T15:02:32Z","incident_id":"01KRKEP69N0KJBEMZE9TQA0KA1","status":"monitoring","updated_at":"2026-05-14T15:02:32Z"},{"id":"01KRKFK2M04KHKTBQNJDAS63PH","body":"We're aware of issues affecting the Doozy Slack integration, caused by an ongoing Slack incident impacting third-party integrations, workflows, file uploads, and message activity. You may experience slow performance or intermittent failures when using Doozy inside Slack. The Doozy web app is unaffected.\n\nWe're monitoring Slack's incident closely and will post updates as we have them. You can track the upstream incident on Slack's status page: \u003chttps://slack-status.com/2026-05/fe557ca05fdb64fa\u003e","created_at":"2026-05-14T14:52:28Z","display_at":"2026-05-14T14:52:28Z","incident_id":"01KRKEP69N0KJBEMZE9TQA0KA1","status":"identified","updated_at":"2026-05-14T14:52:28Z"},{"id":"01KRKEP69NJB4XT0AE6838B42Z","body":"We're aware of degraded performance affecting the Doozy Slack integration, caused by an ongoing Slack incident. The Doozy web app is unaffected. We're monitoring the situation closely and will post updates as we have them.","created_at":"2026-05-14T14:36:42Z","display_at":"2026-05-14T14:36:42Z","incident_id":"01KRKEP69N0KJBEMZE9TQA0KA1","status":"investigating","updated_at":"2026-05-14T14:36:42Z"}]},{"id":"01KRJZ4957TPAJ0N01P91MSW57","name":"Celebration cards and Doozy Rooms intermittently failing to load","status":"resolved","created_at":"2026-05-14T10:04:46Z","updated_at":"2026-05-14T12:35:42Z","resolved_at":"2026-05-14T10:30:00Z","impact":"major","page_id":"01HRQ7ZTK18R0KEDK6ZQZV5W69","incident_updates":[{"id":"01KRK7RMYE75P3EMFXYP5625WE","body":"This issue has now been resolved. Sorry for the inconvenience.","created_at":"2026-05-14T12:35:42Z","display_at":"2026-05-14T10:30:00Z","incident_id":"01KRJZ4957TPAJ0N01P91MSW57","status":"resolved","updated_at":"2026-05-14T12:36:27Z"},{"id":"01KRJZ4957FM8NHZ2Q1AP0F8YB","body":"We're investigating an issue with our celebration cards and video rooms failing to load. We'll provide another update shortly .","created_at":"2026-05-14T10:04:46Z","display_at":"2026-05-14T10:04:46Z","incident_id":"01KRJZ4957TPAJ0N01P91MSW57","status":"investigating","updated_at":"2026-05-14T10:04:46Z"}]},{"id":"01KBYM081WQPBCBZABMCQ81EWV","name":"Intermittent issues using the Slack app","status":"resolved","created_at":"2025-12-08T09:17:09Z","updated_at":"2026-03-11T15:31:09Z","resolved_at":"2025-12-08T09:05:00Z","impact":"major","page_id":"01HRQ7ZTK18R0KEDK6ZQZV5W69","incident_updates":[{"id":"01KBYM081WX0HXSTXFFH482J8T","body":"We've identified and resolved the issue that was preventing our Slack app from connecting. This did not impact Tracks or scheduled activities being posted. \n\nWe're implementing additional monitoring to help prevent similar issues in the future.","created_at":"2025-12-08T09:17:09Z","display_at":"2025-12-08T09:05:00Z","incident_id":"01KBYM081WQPBCBZABMCQ81EWV","status":"resolved","updated_at":"2025-12-08T09:17:09Z"},{"id":"01KBYM081WQBD5YS16ZAQN8XNR","body":"Some users are experiencing issues interacting with our Slack app. We are investigating.","created_at":"2025-12-08T09:17:09Z","display_at":"2025-12-08T08:45:00Z","incident_id":"01KBYM081WQPBCBZABMCQ81EWV","status":"investigating","updated_at":"2025-12-08T09:17:09Z"}]},{"id":"01KABCXSSA6ZPC3XSXJPFFQQXH","name":"Intermittent issues accessing Doozy","status":"resolved","created_at":"2025-11-18T11:52:13Z","updated_at":"2026-03-11T15:31:09Z","resolved_at":"2025-11-18T15:45:06Z","impact":"major","page_id":"01HRQ7ZTK18R0KEDK6ZQZV5W69","incident_updates":[{"id":"01KABT87NEWQGXHH9C3JJ188E3","body":"Earlier today, Doozy experienced an outage that impacted end-user connectivity. The root cause was a major global incident at one of our third-party CDN providers. Below is a quick recap of what happened, what was affected, and what we are doing next.\n\n**Timeline \u0026 Impact**\n\n**11:30 AM:** We started seeing elevated errors as the provider’s global connectivity issues began.\n**1:00 PM:** The issue escalated into a full outage, blocking inbound requests from reaching Doozy. Anyone trying to use the app inside Slack would have seen an exclamation mark showing the request failed.\n**2:40 PM:** Service was fully restored.\n\n**What Actually Happened**\n\nThe outage affected traffic coming into Doozy. Our backend stayed up the whole time. Scheduled content, automations, and outbound messages to Slack continued to run normally. The failure was isolated to the inbound network path controlled by the upstream provider.\n\nBecause the network failure also affected the infrastructure we use for our status page, that page was temporarily unavailable.\n\n**Prevention \u0026 Next Steps**\n\nWe know this caused disruption, and we are moving quickly to make sure it does not happen again.\n\n**Building Network Redundancy:**\nWe are implementing fallback paths so that if a CDN provider has an issue, it will not take down connectivity to Doozy. This will help us avoid single-provider points of failure.\n\n**Decoupling the Status Page:**\nWe are restructuring the status page so it loads independently of our main infrastructure. Even if the core application is impacted, the status page will stay reachable and continue providing real-time updates.","created_at":"2025-11-18T15:45:06Z","display_at":"2025-11-18T15:45:06Z","incident_id":"01KABCXSSA6ZPC3XSXJPFFQQXH","status":"resolved","updated_at":"2025-11-18T15:45:06Z"},{"id":"01KABQ25W70JBKXVM8J6AP6XJ9","body":"The Slack app and Web app have recovered from this outage. We're continuing to monitor the situation.\n\nWe'll be sharing a full update later today.","created_at":"2025-11-18T14:49:22Z","display_at":"2025-11-18T14:49:22Z","incident_id":"01KABCXSSA6ZPC3XSXJPFFQQXH","status":"monitoring","updated_at":"2025-11-18T14:49:22Z"},{"id":"01KABHWGN2F88GNN9S59RCT3GP","body":"We're continuing to see intermittent issues connecting to Doozy. Our 3rd party CDN provider is rolling out a fix and we hope to see access to Doozy recovering shortly.","created_at":"2025-11-18T13:18:54Z","display_at":"2025-11-18T13:18:54Z","incident_id":"01KABCXSSA6ZPC3XSXJPFFQQXH","status":"monitoring","updated_at":"2025-11-18T13:18:54Z"},{"id":"01KABE5P45P1NPBWR6FN93WF54","body":"It looks like things are beginning to improve. We're continuing to monitor the situation closely.","created_at":"2025-11-18T12:14:00Z","display_at":"2025-11-18T12:14:00Z","incident_id":"01KABCXSSA6ZPC3XSXJPFFQQXH","status":"monitoring","updated_at":"2025-11-18T12:14:00Z"},{"id":"01KABCXSSAD2Q1HH7DJ77WTN1G","body":"There is a global outage impacting our [3rd party CDN provider](https://www.cloudflarestatus.com/). You may see elevated errors when trying to make requests to Doozy through the web and the Slack app.\n\nWe're monitoring the situation and looking to put workarounds in place.","created_at":"2025-11-18T11:52:13Z","display_at":"2025-11-18T11:52:13Z","incident_id":"01KABCXSSA6ZPC3XSXJPFFQQXH","status":"identified","updated_at":"2025-11-18T11:52:13Z"}]},{"id":"01K80FS744QH4YEEZ26CYJC1A5","name":"Slack issues","status":"resolved","created_at":"2025-10-20T09:39:06Z","updated_at":"2026-03-11T15:31:09Z","resolved_at":"2025-10-20T10:39:00Z","impact":"minor","page_id":"01HRQ7ZTK18R0KEDK6ZQZV5W69","incident_updates":[{"id":"01K81N321E6GNQA2DM8M3VNQKW","body":"This issue has been resolved","created_at":"2025-10-20T20:31:06Z","display_at":"2025-10-20T10:39:00Z","incident_id":"01K80FS744QH4YEEZ26CYJC1A5","status":"resolved","updated_at":"2025-10-21T06:12:52Z"},{"id":"01K80FS744SEPJV1C436P1TQ6H","body":"Slack are currently experiencing issues caused by an upstream provider. We're monitoring the situation.","created_at":"2025-10-20T09:39:06Z","display_at":"2025-10-20T09:39:06Z","incident_id":"01K80FS744QH4YEEZ26CYJC1A5","status":"monitoring","updated_at":"2025-10-20T09:39:06Z"}]},{"id":"01K5VFC23VHWWYRJMJYY0682RF","name":"Delays in scheduling content","status":"resolved","created_at":"2025-09-23T14:24:19Z","updated_at":"2026-03-11T15:31:09Z","resolved_at":"2025-09-23T14:43:11Z","impact":"minor","page_id":"01HRQ7ZTK18R0KEDK6ZQZV5W69","incident_updates":[{"id":"01K5VGEKNXFW1DBJV8TQKJBTV2","body":"We've identified the cause of the delayed posts and this issue has now been resolved.","created_at":"2025-09-23T14:43:11Z","display_at":"2025-09-23T14:43:11Z","incident_id":"01K5VFC23VHWWYRJMJYY0682RF","status":"resolved","updated_at":"2025-09-23T14:43:11Z"},{"id":"01K5VFC23VHWRWD1HN1NWWHBPW","body":"We're currently experiencing some delays when scheduling quizzes and other content.","created_at":"2025-09-23T14:24:19Z","display_at":"2025-09-23T14:24:19Z","incident_id":"01K5VFC23VHWWYRJMJYY0682RF","status":"investigating","updated_at":"2025-09-23T14:24:19Z"}]},{"id":"01JXJN6JA7AHGWHF8JPM7ZE2GG","name":"Some users are experiencing issues signing in to our app","status":"resolved","created_at":"2025-06-12T18:07:26Z","updated_at":"2026-03-11T15:31:09Z","resolved_at":"2025-06-12T19:49:34Z","impact":"major","page_id":"01HRQ7ZTK18R0KEDK6ZQZV5W69","incident_updates":[{"id":"01JXJV1JQVNYGE5CQTAXVTFG8R","body":"The Google outage has been resolved. We’re so sorry for the inconvenience caused by this global outage.  ","created_at":"2025-06-12T19:49:34Z","display_at":"2025-06-12T19:49:34Z","incident_id":"01JXJN6JA7AHGWHF8JPM7ZE2GG","status":"resolved","updated_at":"2025-06-12T19:49:34Z"},{"id":"01JXJPED1AA4HDJTXGV62PE4P3","body":"Global outages are affecting Cloudflare and Google Cloud Platform, which is causing issues signing in to Doozy. We’re following this outage closely and are working to restore full availability as quickly as possible. ","created_at":"2025-06-12T18:29:11Z","display_at":"2025-06-12T18:29:11Z","incident_id":"01JXJN6JA7AHGWHF8JPM7ZE2GG","status":"identified","updated_at":"2025-06-12T18:29:11Z"},{"id":"01JXJNKK6EYFCCRQKBEXFG1TSP","body":"Our cloud provider Google Cloud Platform are currently suffering a major outage. This is causing Doozy to be unresponsive.\n\n \n\nWe are following the outage closely and will provide an update shortly ","created_at":"2025-06-12T18:14:33Z","display_at":"2025-06-12T18:14:33Z","incident_id":"01JXJN6JA7AHGWHF8JPM7ZE2GG","status":"investigating","updated_at":"2025-06-12T18:14:33Z"},{"id":"01JXJN6JA7DNSB21YQDH1X15R7","body":"We’ve had some reports of users not being able to sign in to our web application. We’re investigating this now and will provide an update shortly. ","created_at":"2025-06-12T18:07:26Z","display_at":"2025-06-12T18:07:26Z","incident_id":"01JXJN6JA7AHGWHF8JPM7ZE2GG","status":"investigating","updated_at":"2025-06-12T18:07:26Z"}]},{"id":"01JTT8PQN3MRW2Q93H8T7TZV1C","name":"Slack Quizzes are not responding","status":"resolved","created_at":"2025-05-09T10:15:54Z","updated_at":"2026-03-11T15:31:09Z","resolved_at":"2025-05-09T14:10:14Z","impact":"minor","page_id":"01HRQ7ZTK18R0KEDK6ZQZV5W69","incident_updates":[{"id":"01JTTP3T6216JDX7107FGXNEEK","body":"We've rolled out a fix to prevent the timeout issues some users were experiencing when submitting quiz results/trying to open the leaderboard","created_at":"2025-05-09T14:10:14Z","display_at":"2025-05-09T14:10:14Z","incident_id":"01JTT8PQN3MRW2Q93H8T7TZV1C","status":"resolved","updated_at":"2025-05-09T14:10:14Z"},{"id":"01JTT8PQN3X7QTVXP6K7EJHSY7","body":"We're investigating an issue with Slack Quizzes taking a long time to show the correct answers. You may see a small exclamation mark when trying to interact with the quizzes in Slack.","created_at":"2025-05-09T10:15:54Z","display_at":"2025-05-09T10:15:54Z","incident_id":"01JTT8PQN3MRW2Q93H8T7TZV1C","status":"investigating","updated_at":"2025-05-09T10:15:54Z"}]},{"id":"01JQP5BFRFVE5WRX5XB1YS09EG","name":"Slack Incident: Trouble loading or using Slack","status":"resolved","created_at":"2025-03-31T13:13:17Z","updated_at":"2026-03-11T15:31:09Z","resolved_at":"2025-02-27T15:30:00Z","impact":"minor","page_id":"01HRQ7ZTK18R0KEDK6ZQZV5W69","incident_updates":[{"id":"01JQP5BFRFASKSVPQZRW3MDD4P","body":"The Slack Outage was resolved","created_at":"2025-03-31T13:13:17Z","display_at":"2025-02-27T15:30:00Z","incident_id":"01JQP5BFRFVE5WRX5XB1YS09EG","status":"resolved","updated_at":"2025-03-31T13:13:32Z"},{"id":"01JQP5BFRFKTSXX5MG4CV5A7ZK","body":"Slack is experiencing issues, which may impact Doozy's performance\n\nhttps://slack-status.com/2025-02/d41e4bfd1ccae26a","created_at":"2025-03-31T13:13:17Z","display_at":"2025-02-26T13:45:00Z","incident_id":"01JQP5BFRFVE5WRX5XB1YS09EG","status":"monitoring","updated_at":"2025-03-31T13:13:49Z"}]},{"id":"01JATSD6KDNNHNGVZW0F6Y1Z4S","name":"Intermittently unable to join rooms","status":"resolved","created_at":"2024-10-22T18:56:39Z","updated_at":"2026-03-11T15:31:09Z","resolved_at":"2024-10-22T19:52:02Z","impact":"major","page_id":"01HRQ7ZTK18R0KEDK6ZQZV5W69","incident_updates":[{"id":"01JATWJMDM94RV3PGSJMK6CGSN","body":"This issue has now been resolved. Reach out to hello@doozy.live if you're still experiencing issues.","created_at":"2024-10-22T19:52:02Z","display_at":"2024-10-22T19:52:02Z","incident_id":"01JATSD6KDNNHNGVZW0F6Y1Z4S","status":"resolved","updated_at":"2024-10-22T19:52:02Z"},{"id":"01JATTNJGSH20NYT2S2X7DXPHM","body":"Our upstream provider has identified the issue and deployed a fix. Video call functionality should be restored shortly.","created_at":"2024-10-22T19:18:41Z","display_at":"2024-10-22T19:18:41Z","incident_id":"01JATSD6KDNNHNGVZW0F6Y1Z4S","status":"monitoring","updated_at":"2024-10-22T19:18:41Z"},{"id":"01JATSD6KDYWNT6TNBXEFTGD8Q","body":"You may be unable to join video calls or socials within Doozy.\n\nOur upstream video provider are currently experiencing issues, and are working hard to resolve them.","created_at":"2024-10-22T18:56:39Z","display_at":"2024-10-22T18:56:39Z","incident_id":"01JATSD6KDNNHNGVZW0F6Y1Z4S","status":"investigating","updated_at":"2024-10-22T18:56:39Z"}]},{"id":"01J4Q74KY8MM64CNC2195MVFX8","name":"Doozy Web Application Down","status":"resolved","created_at":"2024-08-07T20:05:29Z","updated_at":"2026-03-11T15:31:09Z","resolved_at":"2024-08-07T19:45:00Z","impact":"critical","page_id":"01HRQ7ZTK18R0KEDK6ZQZV5W69","incident_updates":[{"id":"01J4Q74KY8522458CHKV5E5A51","body":"Our hosting provider experienced a global outage, which meant doozy.live was inaccessible for 25 minutes.\n\nThey have now resolved the issue.\n\nWe're sorry for the inconvenience and will be looking into what mitigation steps we can take to reduce customer impact in the future.","created_at":"2024-08-07T20:05:29Z","display_at":"2024-08-07T19:45:00Z","incident_id":"01J4Q74KY8MM64CNC2195MVFX8","status":"resolved","updated_at":"2024-08-07T20:05:29Z"},{"id":"01J4Q74KY8BZF2AQ58NP7YNGJ5","body":"Users are currently unable to access doozy.live. Our Slack app is continuing to function without issues.\n\n\nWe are working to get this resolved as soon as possible","created_at":"2024-08-07T20:05:29Z","display_at":"2024-08-07T19:45:00Z","incident_id":"01J4Q74KY8MM64CNC2195MVFX8","status":"investigating","updated_at":"2024-08-07T20:05:29Z"}]}]}